Privacy Policy

This Privacy Policy describes how Fondazione Cantonuovo ETS collects, uses, stores and protects the personal data of users who visit the website www.cantonuovo.org.

This Privacy Policy applies exclusively to the website www.cantonuovo.org.
The mobile app Cantonuovo has a separate privacy policy.

The website allows users to access informational, musical, spiritual and educational content, watch videos, find out about the Foundation’s events and activities, contact Fondazione Cantonuovo ETS and, where applicable, make donations.

Data Controller

The Data Controller is:

Fondazione Cantonuovo ETS
Tax Registration Number: 92051160528
Email: fondazione@cantonuovo.org

For any enquiries regarding the processing of personal data, the User may contact Fondazione Cantonuovo ETS at the email address provided above.

Types of Data Collected

The Personal Data collected by the website, either directly or through third-party services, may include:


  • name;

  • email address;

  • data voluntarily entered in the contact form;

  • data relating to donations made via bank transfer or PayPal, without the Data Controller directly processing sensitive financial data;

  • usage data;

  • IP address;

  • technical information about the browser and device used;

  • data relating to navigation on the website;

  • cookies or tracking tools, where present.


Personal Data may be provided voluntarily by the User or collected automatically whilst browsing the website.

Purposes of processing

User Data is collected and processed for the following purposes:


  • to enable the website to function correctly;

  • to respond to enquiries sent via the contact form or email;

  • to provide information on the Foundation’s activities;

  • to manage any communications with the User;

  • to enable the display of video content embedded from external platforms;

  • to manage any donations made via bank transfer or PayPal;

  • to comply with tax, accounting and legal obligations;

  • analysing website traffic and usage, where statistical tools are active;

  • protecting the website from abuse, unauthorised access or illegal activities;

  • safeguard the rights and interests of Fondazione Cantonuovo ETS.


Contact form

The User may contact Fondazione Cantonuovo ETS via the form on the website or via the email addresses indicated on the website pages.

The data collected via the contact form are:


  • name;

  • email address.


This data is used exclusively to respond to the request received and for any communications strictly related to that request.

Users are asked not to include sensitive data or unnecessary information in their messages.

Donations by bank transfer

The website may provide instructions for making donations by bank transfer.

In the case of donations by bank transfer, data processing is carried out primarily through the banking system used by the User and by Fondazione Cantonuovo ETS.

The data that may be processed includes:


  • donor’s first name and surname;

  • IBAN or other bank details visible in the transaction;

  • amount donated;

  • reason for the transfer;

  • date of the donation;

  • any data necessary for accounting, tax or administrative purposes.


This data is processed to manage the donation, comply with legal obligations and retain the accounting records required by applicable legislation.

Donations via PayPal

The website may allow users to make donations via PayPal.

When the User chooses to donate via PayPal, they are redirected to the services provided by PayPal. The processing of data carried out by PayPal is governed by its privacy policy.

Fondazione Cantonuovo ETS may receive certain data relating to the donation from PayPal, such as:


  • the donor’s first name and surname;

  • email address;

  • amount donated;

  • date of the donation;

  • transaction ID;

  • any data necessary for the accounting or administrative management of the donation.


This data is used to manage the donation, fulfil tax and accounting obligations, and protect the rights of Fondazione Cantonuovo ETS.

Administrative area

The website does not require registration or authentication by the general public.

Access to restricted areas is reserved exclusively for authorised persons, such as administrators or staff responsible for the technical or editorial management of the website.

Data relating to administrative access may be processed for the purposes of security, technical management, maintenance and the prevention of unauthorised access.

Statistics and analysis

The website may use statistical tools to analyse traffic and understand how users interact with the pages.

If enabled, the website may use:

Google Analytics 4

Google Analytics 4 allows the collection of statistical data relating to the use of the website, such as pages visited, session duration, interactions, device used and technical information on browsing.

This data is used to improve the website, analyse content performance and understand the general use of the service.

If Google Analytics 4 is not active, this section should be removed.

Tag management

The site may use tag management tools, such as:

Google Tag Manager

Google Tag Manager allows for the centralised management of scripts and tags on the site.

This service may involve the processing of usage data and tracking tools.

If Google Tag Manager is not active, this section should be removed.

Embedded YouTube videos

The website may embed videos from YouTube via iframes.

YouTube is a service provided by Google that allows video content to be viewed directly within the website’s pages.

Even if the User does not log in to the website, YouTube may collect data relating to video viewing, the device used, the IP address and other technical information, in accordance with Google’s privacy policy.

Where possible, the website may use the youtube-nocookie.com domain, which limits the use of cookies until the User interacts with the video.

Website fonts

The fonts used by the website are managed locally.

Therefore, the site does not use Google Fonts via a direct call to Google’s servers to display the fonts.

This setting prevents the transfer of personal data to Google solely for the purpose of displaying fonts.

Cookies and tracking tools

The website may use cookies and tracking tools to:


  • ensure the website functions correctly;

  • improve the browsing experience;

  • integrate external content, such as YouTube videos;

  • collect statistics, where analytics tools are active;

  • manage any User preferences.


For further information, the User may consult the dedicated Cookie Policy.

Legal basis for processing

Fondazione Cantonuovo ETS processes the User’s Personal Data when at least one of the following conditions applies:


  • the User has given their consent;

  • processing is necessary to respond to a request from the User;

  • processing is necessary to provide a requested service;

  • processing is necessary to comply with legal, tax or accounting obligations;

  • processing is necessary for the pursuit of Fondazione Cantonuovo ETS’s legitimate interests;

  • processing is necessary to protect the rights of Fondazione Cantonuovo ETS or third parties.


Methods of processing

Data processing is carried out using appropriate IT, telecommunications and organisational tools.

Fondazione Cantonuovo ETS adopts technical and organisational measures designed to prevent unauthorised access, disclosure, alteration, loss or unauthorised destruction of Personal Data.

Place of processing

Data is processed at the operational premises of Fondazione Cantonuovo ETS and at any technical suppliers used for the management of the website, hosting, maintenance, security, communications, donations and integrated services.

Certain third-party services, such as YouTube, PayPal, Google Analytics or Google Tag Manager, where applicable, may involve the transfer of data to countries other than the one in which the User is located, in accordance with the safeguards provided for by applicable legislation. These entities may process data as data processors or independent data controllers, in accordance with their respective privacy policies.

Data retention

Personal data is retained for the time necessary to fulfil the purposes for which it was collected.

In particular:


  • data sent via the contact form is retained for the time necessary to process the request;

  • data relating to donations is retained for the time required by tax, accounting and legal obligations;

  • technical and security data are retained for the time necessary to ensure the proper functioning and security of the website;

  • statistical data are retained in accordance with the settings of the services used.


At the end of the retention period, the data will be deleted, anonymised or retained only where required by legal obligations.

User Rights

The User may exercise the rights provided for by the applicable legislation on the protection of personal data.

In particular, the User has the right to:


  • access their Personal Data;

  • request the rectification of inaccurate data;

  • request the erasure of data;

  • request the restriction of processing;

  • object to processing;

  • withdraw consent;

  • receive the data in a structured format, where applicable;

  • lodge a complaint with the Data Protection Authority.


Requests may be sent to Fondazione Cantonuovo ETS at the following address:

fondazione@cantonuovo.org

Fondazione Cantonuovo ETS will respond as soon as possible and in any event within the time limits provided for by law.

Defence in legal proceedings

The User’s Personal Data may be used by Fondazione Cantonuovo ETS in legal proceedings or during the preparatory stages leading to such proceedings, to defend against misuse of the website or related services.

System logs and maintenance

For operational, security and maintenance purposes, the website and any technical services used may collect system logs.

The logs may include IP address, date and time of the request, browser used, operating system, pages visited and any technical data useful for security and troubleshooting.

Changes to this Privacy Policy

Fondazione Cantonuovo ETS reserves the right to amend this Privacy Policy at any time.

Any changes will be published on this page. Users are invited to consult the Privacy Policy periodically to check for any updates.

Last updated

Last updated: 4 June 2026